Do you have a complaint? Report this complaint to firstname.lastname@example.org. Mention your name and order number in your complaint. Send, if possible and necessary, a picture of the complaint. We will deal with your complaint immediately and come back to you with a suitable answer within 24 hours (working days).
In the event of a dispute, you can also use the Online Dispute Resolution platform of the European Union via this link: http://ec.europa.eu/odr